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deleting charter.net address when canceling service

I had two Charter/Spectrum internet accounts. I closed one of them when we sold that residence. Will my old charter.net email address be deleted? Or will it be continued since I still have an active Spectrum account at another address?

Best Answer

  • Edward_T
    Edward_T Posts: 88 ✅ Verified Employee Moderator
    Answer ✓

    Hello @anatawa;

    Welcome to the Community Forums. Our email accounts are directly tried to the billing account that they were created on. When the account is closed, any email accounts associated with the account will be disabled. The email accounts will be transferred if the account is closed using a transfer order to the new address. If this was not done, then usually a manual transfer can be done after.