Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

My TV constantly goes off with No Signal.

Larche_and_Bonnie
Larche_and_Bonnie Posts: 1 Newcomer
in Connectivity

I have checked all connections and restarted. I would like help in resolving this annoying problem.

Answers

  • Satch
    Satch Posts: 5,760 Contributor

    Hello and Welcome to Our Community!

    Step 1-I assume this is a smart TV connected via HDMI cable. First thing to try, is turn off everything, and unplug your HDMI cable for about 30 seconds. Reconnect it and than turn on the TV. If you don't have an HDMI cable, do the same steps mentioned but with your Component/Coax Cable

    Step 2-I had this issue when I first got my TV. What resolved this was to go under Settings using the remote that came with the TV and check for software updates. Say yes to installing them. If you have a smart TV ,do a soft reboot of the TV. Hold down the TV remote power button (not the cable TV remote) until the TV turns off, hold it down until the name of the TV comes back on the screen. When you see a picture, turn off your TV and box. Samsung actually auto installed the updates, having set them to automatic about two weeks after I got my TV set.

    Unplug the box for a few minutes and plug it back in to allow everything to sync with the TV with this reboot. This should resolve what is likely an HDMI/Coax signal handshaking issue.

    Step 3-If this does not work, I would look at replacing the HDMI/Coax cable. Go to Best Buy or Amazon and get a good (at least $20) HDMI or Coax cable. Repeat the turn off and reboot everything process after you install the new HDMI /Coax cable. If that doesn't work. Always choose HDMI cable if you have an HD set!

    Questions if nothing works above, or the problem comes back?-How old is the TV? How long have you had this "no signal' issue? What is the make and model of the TV? How old is the cable box? Make and model of the cable box? How often does the "No signal error occur?" All the time you turn on the TV, (100%) 75% of the time, 50% of the time or less than 50% of the time?

    Satch

Categories