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Email settings different on different browsers

Pearson200
Pearson200 Posts: 13 Participant
edited January 17 in Email

On my desktop, using Firefox, the Email > Settings page has Blocked Senders, Safe Senders options in addition to Filters, etc. On my laptop, using Firefox, the Emails > Settings page does not have the Blocked Senders, Safe Senders option. On the other hand, on my laptop, using the Opera browser, Blocked Senders, Safe Senders is available. Why is that? Is there some setting that would get me those options on my laptop Firefox?

Both desktop, laptop running Windows 11, all browsers and operating systems are up-to-date.

Best Answers

  • William_M
    William_M Posts: 1,358 ✅ Verified Employee Moderator
    Answer ✓

    Hey @Pearson200

    If you are only seeing the problem with one browser on one device, I'd recommend clearing your cookies and cache and disabling any Addons. If the issue persists, try reinstalling Firefox.

  • Pearson200
    Pearson200 Posts: 13 Participant
    Answer ✓

    I tried the suggestions above, but it did not solve my problem! Any other ideas? Thank you.

  • Jaleesa_F
    Jaleesa_F Posts: 573 ✅ Verified Employee Moderator
    Answer ✓

    @Pearson200

    You mentioned that all devices are up to date, have you confirmed that they're running the same versions? Different versions of the browser may affect its features.

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