Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

My old roommate left his old equipment. Can I use it?

tmartinez0209
tmartinez0209 Posts: 1 Newcomer

Best Answer

  • William_M
    William_M Posts: 1,379 ✅ Verified Employee Moderator
    Answer ✓

    Hi @tmartinez0209, welcome to our community and thanks for your question!

    You won't be able to use the same equipment, but mailed self install kits usually arrive in just a few days or you can visit a Spectrum store to get one same day. We also have professional installation available with a technician who can bring new equipment. We would appreciate if you would return the old equipment to a Spectrum store or a UPS store at your earliest convenience. If you have a professional install the technician should be able to collect the old equipment for you.