What settings need modified in order to print via wifi to a printer connected via Ethernet?

emjjwright

I recently upgraded Spectrum internet with a new modem (model ET2251) and router (model SBE1V1K). I have a Canon copier/printer/scanner machine, hardwired via Ethernet. I have no issues in printing or scanning from a desktop computer (also hardwired via Ethernet), however, printing via wifi-connected devices no longer work (i.e. from a smart phone or laptop) where these devices worked before the upgrade. The 'ip scheme' did change by doing the upgrade, where IP settings were modified in the Canon to allow for printing from the desktop computer.

Any idea on what else to modify in settings somewhere??

Thank you.

Mo_S

Good afternoon and welcome @emjjwright,

On our end, there are a few settings that may be helpful within the advanced settings of our routers. We wouldn't be able to advise on specific settings with the printer itself. With that said, I do not see wifi service or equipment listed on the account associated with your profile here. The modem model is also slightly different than what you provided. Did you have multiple accounts?

emjjwright

Thanks for the response. Yes, the equipment listed is applicable to a separate account.

For what it's worth, the fix for the issue in printing via the wifi connection was connecting to the primary wifi network (that which was setup by the Spectrum tech when setting up the new equipment), not the secondary network which was setup by me. Not really sure of the difference in settings between the two networks, but instantaneously seen the printer on the primary network and now can print.

Thanks again!