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Panasonic cordless base unit question

SeismicGuy
SeismicGuy Posts: 6 Spectator
in Digital Phone

I am switching over from AT&T to Spectrum for internet, TV, and landline. The issue I am having is placement of the base unit for my Panasonic phone. With AT&T Uverse everything came in through the phone line so I could plug the base unit into any or the phone jacks. It was plugged into the one in my kitchen so when coming home I could easily see and play any messages. With the Spectrum it seems the base unit will need to be plugged into the back of the modem or router. Since the coax comes in through the den inside a built-in bookcase/cabinet and the modem and router are located there, it would be very inconvenient to have to place the Panasonic base unit there inside the cabinet. I guess alternative would be to somehow run a phone cable from the Spectrum into the kitchen??

Any other suggestions?

Doug

Best Answers

  • Tyleen_Z
    Tyleen_Z Posts: 928 ✅ Verified Employee Moderator
    Answer ✓

    Hello!

    I definitely understand that this can be inconvenient. Our phone service goes through the modem so for the best connection the phone plugged to the modem directly is optimal. The only other alternative after running the phone line from another room to the kitchen is to have the phone jacks energized. This would have the modem plugged into the phone line junction. This is usually located in the basement of the home but it would be wherever the phone line comes into the home from outside. This may also be inconvenient as that may not be the ideal location for the modem.

    This type of work is done by an electrician and not by our technicians so you can call around to see if any electricians in your area do this and if they suggest it to be the best option for you.

    -Tyleen

  • SeismicGuy
    SeismicGuy Posts: 6 Spectator
    Answer ✓

    Yeah this is a conundrum. With Uverse it was sort of opposite since the phone lines were all energized by their feeding to the phone box on the site of my house. So the router/modem combo was situated upstairs next to my desktop computer and the "data in" cable ran from the wall phone jack to the modem/router. Then the TV was transmitted via the small Uverse box (which also connected to the modem/router) wirelessly to the various set-top boxes.

    I am sort of locked in with the Spectrum system since the coax currently comes in through the wall in the den so that dictates the placement of the modem and router which dictates the placement of the phone. I guess other possibility is to retain the AT&T phone service but probably makes sense to bite the bullet and deal with the Panasonic base unit being in the den.

Answers

  • SeismicGuy
    SeismicGuy Posts: 6 Spectator

    Just an update to close the loop. The technician was here from Spectrum yesterday to hook up the phone. When I mentioned it would be nice to keep my base unit where it was rather than plugging it into the modem he said no big deal. To cut to the chase he ran the phone cable out through the same hole where the coax was coming in and ran it along the side of the house to the phone box and connected the wires which made all of the phone outlets inside the house active. It was really a slam dunk and the only thing remaining (which I got done today) was to port my old phone number from AT&T over to Spectrum. Now I need to figure out how to set up the voicemail—I tried *98 but that did not seem to work.

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