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How many if you have had the delay problem with fast forward, backup, play, or pause?

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Wjharney
Wjharney Posts: 1 Newcomer
in TV Equipment

I have been having this problem for a while. An additional issue developed with trying to skip commercials. Due to the delays, it is very hard to skip the commercial and start at the program. This issue requires several play-back-play, etc. Now my DVR gets”stuck at a frame and will not advance, back-up, or play.

Answers

  • Satch
    Satch Posts: 6,002 Contributor
    edited June 28

    Welcome to the Community!

    Try rebooting the box to see if this resolves the issue. Try replacing the batteries with fresh ones in the remote. If these things do not help, Try the steps in this video:

    https://youtu.be/TCM2M_4xoh4

    If the video steps do not help. a service call should be set up to investigate how well the signals are being received by the box. Testing for the quality of the signal drop line and connectivity wiring checks may be needed.

    Satch

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