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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Customer Service Feedback

Bri1193
Bri1193 Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

I just wanted to note that Decimus was absolutely amazing and assisted me with connecting my Fire Tv. Very thankful for their assistance and friendly attitude during the entire process. Thank you again Decimus!

Best Answer

  • William_M
    William_M Posts: 1,778 ✅ Verified Employee Moderator
    Answer ✓

    Hey @Bri1193, welcome to our community!

    It's wonderful to see what a positive experience your call with Decimus was. I've identified exactly who you spoke with and I'm forwarding your compliments now. Thanks so much for taking the time to come here and provide your feedback!

This discussion has been closed.

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