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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Great service

normt2
normt2 Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

I was just on the phone with Spectrum adjusting my elderly mother's cable package. We spoke with Tracy who worked with us to get my mom what she needed. Tracy was GREAT - I think Spectrum should have a way to give info on great service recieved!!! Thank you, Tracy!

Comments

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    Hello @normt2;

    Welcome to the Community Forums. It is great that Tracy was able to get your Mom a good package. I have forwarded your comments to management so they are aware of her good performance.

This discussion has been closed.

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