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For about half the week my internet has become unusably slow

Sawyer1126
Sawyer1126 Posts: 1 Newcomer
edited September 30 in Connectivity

see question

Comments

  • Jilliana_M
    Jilliana_M Posts: 227 ✅ Verified Employee Moderator
    Answer ✓

    Hello @Sawyer1126,

    Welcome to our community page! We are sorry to hear you've been experiencing slow speeds lately and appreciate you brining this to our attention, so we can assist. Having said that, I was able to access the account using the email address you provided during registration. I can confirm the signal strength is good from the modem, but I would like to confirm, is this happening on one device or multiple?

  • Bugiman5
    Bugiman5 Posts: 3 Spectator
    Answer ✓

    not only my internet but my tv slow as well and my reception is cloudy and fuzzy

  • Bugiman5
    Bugiman5 Posts: 3 Spectator
    Answer ✓

    multiple devices

  • Bugiman5
    Bugiman5 Posts: 3 Spectator
    Answer ✓

    you still checking my muliple device problem

  • William_M
    William_M Posts: 1,529 ✅ Verified Employee Moderator
    Answer ✓

    Will you please run a speed test and share your results? Please use your newest/fastest device connected with an ethernet cable, or right next to the router if all you have is WiFi only devices.

This discussion has been closed.

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