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I want to log on to see my account

FrancesScotland32
FrancesScotland32 Posts: 2 Spectator

How do I get this - I don't do apps.

Answers

  • FrancesScotland32
    FrancesScotland32 Posts: 2 Spectator

    I have tried and get nowhere.

  • Jilliana_M
    Jilliana_M Posts: 226 ✅ Verified Employee Moderator

    Hello @FrancesScotland32, thank you for your question. I am sorry to hear that you are experiencing some difficulty in accessing your account, but you absolutely came to the right place for help. I was able to successfully locate your account using the email address you provided during the registration process, and I can confirm that step 1(creating a username) has been completed. To access your account, you can click on the following link for step-by-step instruction on how to login to your account, https://www.spectrum.net/support/account-and-billing/spectrumnet-sign-help . Please let us know if further assistance is needed. We are here for you 24/7.

  • 5179376021
    5179376021 Posts: 1 Newcomer

    I can not login in to my account! I received a message I was over on my useage and need to see where and why

  • Jaleesa_F
    Jaleesa_F Posts: 650 ✅ Verified Employee Moderator

    Hi @5179376021

    Welcome to our Community Forums! Sorry to hear that you're unable to access My Spectrum, I'm happy to help! What type of device are you using? Are you getting errors on other apps or websites?

  • CGaugler2000
    CGaugler2000 Posts: 1 Newcomer

    need to get my prime on my tv

  • Edward_T
    Edward_T Posts: 375 ✅ Verified Employee Moderator

    Hello @CGaugler2000;

    Welcome to the Community Forums. Prime comes installed on many TVs but they usually have an app store available to download it if it is not. You can consult the company that makes the TV for the instructions.

This discussion has been closed.