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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Spectrum Store on Town East

LaKenya457
LaKenya457 Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

My visit to at the Town East location was a good example that good customer service still exists. Treyvon went above and beyond to help me with a difficult transaction. He stayed calm and helped me in an efficient manner. I haven’t seen customer service this good since the 90’s. Thank you so very much Treyvon and thank you spectrum for hiring people who care about the customer.

Comments

  • Lyn_T
    Lyn_T Posts: 806 ✅ Verified Employee Moderator

    Good evening @LaKenya457 and Welcome to our Community Forums

    Thank you very much for taking the time out of your day to let us know about your recent interaction with Treyvon. I am so glad you connected with him and that he was able to assist in a way that put your mind at ease. I will definitely forward your feedback over to his leadership team. I know this will make his day! If you need any further assistance, please let us know. Take care! -Lyn

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