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Customer Service is the best I've ever dealt with

michelle22
michelle22 Posts: 1 Newcomer
edited December 4 in Employee Kudos from Customers

I just wanted to express my sincere gratitude for the Spectrum customer support pipeline. I have had a series of events that led me to calling technical support multiple times for the first time in years. I have also had to deal with other techical support companies for different reasons. Spectrum takes the entire cake. The lady I spoke with last week and Stephanie from tonight were the most amazing support experience ever. Empathetic and helpful. So glad that I am a Spectrum customer.

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Answers

  • Lyn_T
    Lyn_T Posts: 703 ✅ Verified Employee Moderator

    Good evening @michelle22 and Welcome to our Community Forums

    Thank you very much for taking the time out of your day to let us know about your recent experience with our support team. I am so glad that we were able to address your concerns in a way that left you feeling valued. This is how we want every client to feel with every interaction with us. I will definitely forward your feedback along so that those agents know how much you appreciated their assistance. We hope you have a wonderful holiday season. Take care ~Lyn

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