Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Is this a valid email.

Bob_w
Bob_w Posts: 2 Spectator
edited January 29 in Email
Alert: Notice of SPAM Email Violation

Hello Robert,

Spectrum has been notified that unsolicited e-mail messages are being distributed from your Spectrum Internet account and/or Spectrum-provided IP address.

Please refer to the CAN-SPAM Act for guidelines to format emails. Emails that do not comply with these guidelines will be blocked.

Best Answer

  • Tyleen_Z
    Tyleen_Z Posts: 1,002 ✅ Verified Employee Moderator
    Answer ✓

    Hello and welcome to the Spectrum Community!

    I was able to locate your account using your community login. I do see that email was sent from us.

    -Tyleen

Answers

  • Bob_w
    Bob_w Posts: 2 Spectator

    can I view the specifics? I went to the notices page and when I enter my account and reference numbers I get login failed

  • Tyleen_Z
    Tyleen_Z Posts: 1,002 ✅ Verified Employee Moderator

    You would need to call in to customer service at 1-855-707-7328 so they can direct you to the correct team to assist with that further. Our team does not have access to the specifics.

    -Tyleen

Categories