Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Roadrunner email

ANNEJK
ANNEJK Posts: 1 Newcomer

The email and online instructions provided to access Roadrunner.com email don't allow access to anything but setting up a new @spectrum.net email address. I've essentially lost access to all my roadrunner.com email accounts at this point.

Comments

  • Jilliana_M
    Jilliana_M Posts: 269 ✅ Verified Employee Moderator

    Hello @ANNEJK!

    Welcome to our community page! We appreciate you sharing your experience and are more than happy to help!

    As part of our ongoing efforts to standardize the webmail experience, all of our customers that are using webmail.spectrum.net to manage webmail settings and passwords, will now be redirected and able to access their emails via the Spectrum.net login page.

    You should have received an email communication regarding the change, along with password reset instructions if needed.

    In order to access your roadrunner email, you would want to login at https://www.spectrum.net/ using the full email address as the username and your existing password.

    If you are still experiencing an issue, or have additional questions, please start a new post or discussion. We are here for you 24/7!

    Thank you!