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Kudos to Darius

nnahiyaan09
nnahiyaan09 Posts: 1 Newcomer
edited February 17 in Employee Kudos from Customers

Was looking to disconnect my service, I'm pretty stubborn and was not expecting to make any kind of deal today. We went back and forth for a while, little over an hour on the phone to spend on one customer. I feel this is a lot for someone who's doing this all day, especially since I probably wasn't his first customer. But he kept professional and effectively discussed my needs and concerned. And at the end we were able to come to a conclusion which retained me as a customer. I was not expecting to make a deal today, but I am very impressed by his persistence and attitude. Deserves a raise for sure.

Comments

  • Edward_T
    Edward_T Posts: 420 ✅ Verified Employee Moderator

    Hello @nnahiyaan09;

    Welcome to the Community Forums. It is great that Darius was able to stay professional and was able to address your concerns. I have passed on your feedback to management so they are aware.

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