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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Priscilla was a Huge help

Juddly
Juddly Posts: 1 Rookie
in Employee Kudos from Customers

My initial reason for contacting a customer service rep was to inquire about adding the flip phone I had just replaced with a more current device to a second line (to keep as a basic communicator I could throw in my pocket for emergencies, requests for assistance, etc.). Sales Rep Priscilla in Chicago not only went out of her way to understand what I wanted to initially do and make it a reality but also go over my Spectrum service bundle and make some big improvements to it. That contact with Priscilla turned out to be a big help. Danny_H

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Comments

  • Mo_S
    Mo_S Posts: 579 ✅ Verified Employee Moderator

    Hello and welcome @Juddly,

    Thanks for taking the time to provide feedback, we'll get that passed along for you!

This discussion has been closed.

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