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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Yasmn from Tampa Bay Area- Customer Solutions

Francis94
Francis94 Posts: 1 Rookie
in Employee Kudos from Customers

I was determined to contact Spectrum to cancel my home internet but Yasmn along with her professionalism and knowledge helped me lock in a lower rate than what I had been paying. For this reason I decided to stick with Spectrum. It’s customer rep and customer interactions like this that help thriving businesses keep that business. More than PLEASED with the outcome. Keep her in the front line (needs more pay), she will definitely help you guys retain business.

Comments

  • Mo_S
    Mo_S Posts: 579 ✅ Verified Employee Moderator

    Hello and welcome @Francis94,

    Thanks for taking the time to provide feedback letting us know about your positive experience! I have forwarded this to their leadership for review.

This discussion has been closed.

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