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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
No Volume on Spectrum App
For the last couple of weeks, I have been having a problem getting any volume on the Spectrum App, when i first turn on the app. I switch over to a different app and the volume is,fine. Then I go back to Spectrum app and sometimes the volume is back on and sometimes it takes awhile to get the volume back. Has anyone else had issues with the Spectrum App volume and does anyone have any recommendations? Thank you, in advance.
Answers
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Hello and welcome to the Spectrum Community!
I apologize for the issues you're having with our TV app. Do you notice the issue happening on multiple devices? Also have you tried to uninstall/reinstall the app?
If you've tried that and that does not work you can also try to reset the modem/router by unplugging their power cords for 30 seconds then plug them back in.
-Tyleen
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Thank you, I will try these things next time it happens.
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You're welcome! Definitely let us know if it helps!
-Tyleen
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