Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Shakeela from North Carolina!
SharonWood
Posts: 1 Rookie
I just spoke to Shakeela at Customer Services (4/17/2026) and rate our conversation/attention to detail/knowledge of services and effort to improve things to my satisfaction a 10/10!
Shakeela was so sweet and treated me like family! I am close to 70 years old, so I appreciate her having patience and not rushing! Shakeela is one of a kind!
Thank you!
2
Answers
-
Hello and welcome to the Spectrum Community!
I'm glad to hear that you had a great experience with Shakeela on the phone!
We always appreciate hearing about positive experiences our customers have. I have found your account and the agent using your community login and have sent up your compliments for them!
-Tyleen
0
This discussion has been closed.