Shakeela from North Carolina!
SharonWood
Posts: 1 Rookie
I just spoke to Shakeela at Customer Services (4/17/2026) and rate our conversation/attention to detail/knowledge of services and effort to improve things to my satisfaction a 10/10!
Shakeela was so sweet and treated me like family! I am close to 70 years old, so I appreciate her having patience and not rushing! Shakeela is one of a kind!
Thank you!
2
Answers
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Hello and welcome to the Spectrum Community!
I'm glad to hear that you had a great experience with Shakeela on the phone!
We always appreciate hearing about positive experiences our customers have. I have found your account and the agent using your community login and have sent up your compliments for them!
-Tyleen
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