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No dial tone

Plumley66
Plumley66 Posts: 1 Newcomer
edited April 23 in Digital Phone
mt phone line gets no dial tone when you pick receiver is dead

Comments

  • Lyn_T
    Lyn_T Posts: 752 ✅ Verified Employee Moderator

    Good evening @Plumley66 and Welcome to our Community Forums,

    I am sorry that our phone service is not currently working for you. I am not seeing any active concerns in the area at this time. I am not sure what troubleshooting you have completed yet. Have you attempted to reset the modem yet? This can be done by unplugging the cable line, power line, and removing the battery backup if you have one for both the modem and the router for a solid 3-5 minutes. Are you able to try this and let us know? -Lyn

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