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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Kudos to Jesse - Customer Solutions Department
saritalewis
Posts: 1 Rookie
I want to recognize Jesse for the exceptional support he provided today. He is the sole reason I chose to stay with Spectrum. His problem-solving skills were sharp, efficient, and effective, and his optimism made the entire experience straightforward and stress-free.
It’s rare to come across someone who can turn a potentially frustrating situation into a positive one so quickly. His approach reflects both strong capability and strong attitude—an uncommon combination.
Leadership should be aware they have a rising star on their team.
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Comments
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Hello @saritalewis;
Welcome to the Community Forums. It is great to hear that Jesse provided you exceptional support today. I have passed on your comments to management so they are aware.
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