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No Signal

7752
7752 Posts: 1 Newcomer
edited May 7 in TV Equipment
Only one of my tvs is showing no signal

Comments

  • Mo_S
    Mo_S Posts: 515 ✅ Verified Employee Moderator

    Good morning and welcome @7752,

    Most commonly, this is due to the TV being on an incorrect input or the TV being on but the device being off. I see you have Xumo devices on the account. Are you able to verify the input the Xumo is connected to matches the selected input on the TV and that the cables are firmly attached? If you're using the Xumo remote to turn on both devices, sometimes the signal may not reach one of the devices, so one will be on, but the other off. Do you see the Xumo light illuminated when you see no signal on the TV?

    If both devices are on and the input is correct, you can try rebooting the Xumo device by removing power for at least 30 seconds before reconnecting. Let us know if you still have any issues.

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