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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

High Split in Mira Mesa, San Diego, Ca

Celsian
Celsian Posts: 2 Novice
in Network Evolution

When I ordered 1gbit service on Tuesday, they told me it was symmetrical. I received the modem and to my chagrin it was 1gbit Down /40mbit Up. Is there any word when high split will be started or completed in this area?

Answers

  • Tyleen_Z
    Tyleen_Z Posts: 1,123 ✅ Verified Employee Moderator
    edited May 9

    Hello and welcome to the Spectrum Community!

    I do apologize for any confusion or misinformation. Symmetrical speeds are not currently available in your area and the network evolution upgrades show started in January but there is no current time frame for completion or when the upgraded services will be available.

    -Tyleen

This discussion has been closed.

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