Jessica in Tampa bay - customer solutions

Thecomish123
Thecomish123 Posts: 1 Rookie
in Employee Kudos from Customers

I had the pleasure of speaking with Jessica in Tampa Bay to review my 90 year-old parents bill. She took as much time as I needed to review the bill and get them on promotion that price. She also provided some ideas on how to lower their price by cable boxes and or dropping a they may not be using of channels. She was outstanding phenomenal outstanding did I mention it’s hard to find customer service folks that actually take the time needed to resolve the issue at hand thank you, Jessica.

Comments

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    Hello @Thecomish123;

    Welcome to the Community Forums. That is great to hear that Jessica was able to assist on your parent's bill. I have forwarded your comments to management so they are aware.

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