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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Split service - Chatsworth GA 30705

Yogito10
Yogito10 Posts: 3 Novice
edited May 15 in Network Evolution

1- is spectrum performing any work around my area that could be causing my internet to be inconsistent.

2- when is chatsworth GA 30705 scheduled for the new split service with higher upload speed

Answers

  • William_M
    William_M Posts: 1,778 ✅ Verified Employee Moderator
    edited May 15

    Hi @Yogito10, welcome to our community!

    I show network evolution work has started in your area, but there's no set date for completion. I see there was a possible concern for your area yesterday but it was cleared after just a few minutes, and some maintenance work on 5/11. How often are you losing internet, and how long does it take to come back on? Have you tried any troubleshooting, such as rebooting the modem and router?

  • Yogito10
    Yogito10 Posts: 3 Novice

    when did they start working on this area

  • William_M
    William_M Posts: 1,778 ✅ Verified Employee Moderator

    Work started in February

  • Yogito10
    Yogito10 Posts: 3 Novice

    still no finish date for chatsworth GA ?

  • Mo_S
    Mo_S Posts: 579 ✅ Verified Employee Moderator

    @Yogito10,

    There is no additional information on completion for your area aside from what is included in the post copied below.

    https://community.spectrum.net/discussion/177269/when-is-our-network-evolution-coming-to-you
This discussion has been closed.

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