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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
High Split in St Pete, FL (south west) 33707
What is the progress and timeline for the area west of 49th Street between 5th Ave S and 28th Ave S - the Gulfport area.
When can we expect symmetrical speed plans to be available? What progress has already been made and what work is left to do?
Comments
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Hello @CreepyRaisin;
Welcome to the Community Forums. I checked the status of the Network Evolution upgrade and the primary work is completed. There is still additional work that still needs to be done. We currently do not have an estimate on when this will be completed and enabled. This can take several months to complete.
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Why doesn't Spectrum make this information public with a roadmap and plan? The current upload speeds are pathetic compared to Verizon/Frontier.
How much/what work has been completed and what still remains to be done?
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I do apologize. The work is complex and estimates are not possible in most cases. We are working hard to get the work done as soon as possible. I do not have the specific numbers on how much work has been completed.
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