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Known Issue impacting Existing Member Log-ins & New Member Registration


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Jerry the Spectrum employee

amvass
amvass Posts: 1 Rookie
in Employee Kudos from Customers

Huge thanks and shout out to Jerry our Spectrum employee who came to our apartment on Pacific St in Brooklyn and not only figured out (and dealt with) our connection issue, but went above and beyond and patiently helped me to reconnect our Wifi extender, which added 15 minutes to his visit. i hope he gets a promotion! In case there is more than one Jerry, this one is originally from Haiti. Vivent les Haitiens!

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Comments

  • William_M
    William_M Posts: 1,735 ✅ Verified Employee Moderator

    Good morning @amvass! Great to see Jerry was able to get those connection issues sorted out. I hope that extender helps. I'll be happy to forward your compliments, thanks for taking the time to come here with your feedback.

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