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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Jerry the Spectrum employee

amvass
amvass Posts: 1 Rookie
in Employee Kudos from Customers

Huge thanks and shout out to Jerry our Spectrum employee who came to our apartment on Pacific St in Brooklyn and not only figured out (and dealt with) our connection issue, but went above and beyond and patiently helped me to reconnect our Wifi extender, which added 15 minutes to his visit. i hope he gets a promotion! In case there is more than one Jerry, this one is originally from Haiti. Vivent les Haitiens!

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Comments

  • William_M
    William_M Posts: 1,782 ✅ Verified Employee Moderator

    Good morning @amvass! Great to see Jerry was able to get those connection issues sorted out. I hope that extender helps. I'll be happy to forward your compliments, thanks for taking the time to come here with your feedback.

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