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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area for a specific service address

Is there a problem with WiFi

Skator
Skator Posts: 1 Novice
in Network Evolution

I unplugged everything from the router,modum and Roku.. no bars on phone, nothing working.

Answers

  • Tyleen_Z
    Tyleen_Z Posts: 1,089 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I was able to find your account using your community login. I'm not seeing any area issues at this time. Your modem and router both show online with good signals and the router shows devices connected.

    Are you still having issues with the wifi service?

    -Tyleen

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