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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Is there a problem with WiFi

Skator
Skator Posts: 1 Rookie

I unplugged everything from the router,modum and Roku.. no bars on phone, nothing working.

Answers

  • Tyleen_Z
    Tyleen_Z Posts: 1,123 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I was able to find your account using your community login. I'm not seeing any area issues at this time. Your modem and router both show online with good signals and the router shows devices connected.

    Are you still having issues with the wifi service?

    -Tyleen

This discussion has been closed.