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Big company that truly cares.

3135987722
3135987722 Posts: 1 Rookie
in Employee Kudos from Customers

I've seen your advertisements. As a Spectrum customer I agreed with them, but recently your company did something very small that made me a loyal customer. Power was out for the entire fourth of July weekend. I mean Friday through Monday the whole weekend. We were finally notified that power would be on shortly, not from the power company, no. It was your company, the one who keep their customers informed even better than the company who was supposed to fix the issue in the first place. I know your a big company, but you think of your customers like your one of my neighbors and I really do appreciate that!

Comments

  • Renee_T
    Renee_T Posts: 1,040 ✅ Verified Employee Moderator

    Thank you for taking the time to let us know that our notifications were so helpful for you! We're glad you've got your power back finally. If there's anything we can help with in the future, please let us know.

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