Mr. Jorge Hernandez Store Sales Specialist SPECTRUM, Santa Monica 90401

Spoonbill88
Spoonbill88 Posts: 1 Rookie
in Employee Kudos from Customers

"I had an outstanding experience at this Spectrum store during a major personal crisis. Store Sales Specialist Jorge Hernandez went completely above and beyond for us. We urgently needed a new phone and had to keep our service running without interruption. Jorge stepped in, handled the situation with incredible speed, and solved everything perfectly. His professionalism, efficiency, and empathy turned a highly stressful emergency into a smooth process. Thank you, Jorge! If you visit this location, ask for him."

Comments

  • Katrina_L
    Katrina_L Posts: 211 ✅ Verified Employee Moderator

    Good afternoon @Spoonbill88. Welcome to our community, We are happy to hear about your positive experience at the store. Thank you for letting us know. We will forward your feedback to Jorge's management for recognition.

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