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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Top of the line customer service
Anthony9690
Posts: 1 Rookie
I talked to Damien today in the chat and he went above and beyond. He was very respectful polite even though it’s Sunday, he fixed my problem my issue that I had right away made sure I was OK and chatted about life and congratulated me on something that I achieved in life and to make sure I was ok and didn’t have anything else and to make sure I was satisfied and he is exactly why I keep spectrum because they’ve been great since day one thanks, Damien.
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Hello @Anthony9690
Welcome to our community! I'm happy to hear that Damien was so helpful for you! I have sent up feedback regarding your experience with him so he can get the recognition he deserves. Thank you for taking the time to let us know.
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