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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

DVR Function

sgeorges18
sgeorges18 Posts: 1 Rookie
in Suggestions and Feedback

I find the DVR function extremely frustrating. You can't record all games for an individual team, I search for a NFL team and get no results (How is that even possible?) and the guide doesn't let you go out for more than a week to record the games individually. Other companies such as Dish, YouTubeTV allow you to pick a favorite team and record all games. With Spectrum, you have to be physically present right before the game to manually record it from the guide. Not great for people who travel.

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Comments

  • Tyleen_Z
    Tyleen_Z Posts: 1,130 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I do apologize for the issues with the DVR service. It is designed to record individual programs or series. The way the guide information is setup the various sports teams are not set as a series so they cannot be setup to record like a series.

    I can certainly forward up your feedback for you.

    -Tyleen

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