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Webflow Requested Spectrum Investigate Why Our Business Domain Shows Up As A Threat
Hello there,
I run a digital marketing agency and noticed that our domain ( https://9eightstudios.com ) refuses to load when accessed from Spectrum home networks. We've tested this at different devices, browsers, cache/cookies deletions, router resets all at different locations on different providers from cellular to home networks and Spectrum consistently flags our company domain as a threat.
Webflow (our site development vendor) and GoDaddy verified that all SSL Certificates are correctly issued, DNS records are accurate, and even sent numerous resources verifying that there are no issues detected. This is the message they sent our team:
It may also be worth reaching out to Spectrum directly, to request that your domain be removed from any blocklists they may currently be using.
"For some context, I can confirm that an SSL certificate is issued for your domains, and when testing across multiple locations, the site loads correctly without any warnings:
sslshopper.com/ssl-checker.html#hostname=9eightstudios.com
sslshopper.com/ssl-checker.html#hostname=www.9eightstudios.com
As this issue appears to be related to Spectrum's network configuration, which is outside of what we can control here in Webflow, we are unfortunately limited in the support that we can provide."Additionally, when checking via third-party tools such as Uptrends (screenshot) and KeyCDN (screenshot), the domain returns a 200 success response from all tested locations.
Any and all help would be appreciated!
Best Answers
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10 vendors at VirusTotal have flagged your site which could be part of the problem. They have have a support page to report false positives.
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Good evening @9eightstudios and welcome to our Community Forums,
Thank you for reaching out to us about concerns with accessing your website. You can report your findings and concerns by visiting the link provided. Please let us know if you have any other questions. -Lyn
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