Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Wrong IP address location
I live in colorado and recently my ip address would show up as the correct town in Colorado. About 6 months ago it switched to saying that I’m in Cheyenne Wyoming even though that’s more than 200 miles away
Answers
-
Happens sometines when there are problems with a major node your traffic normally goes through. If so, once things are corrected it should go back on it's own.
Powering down overnight and/or through the work day may trigger a lease renewal that "rehomes" you… provide the system doesn't need to shunt you through another region atm.
1 -
Six months and 200 miles away might be pushing the proverbial envelope unless you've got some kind of an IP-address-obfuscation technique such as a VPN or iCloud Private Relay at play but is it a Charter Communications IP address and is it the same one as your router shows for your "Internet IP address."
1