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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Kudos for Lecole – Outstanding Customer Service

AdriPreci
AdriPreci Posts: 1 Rookie
edited August 22 in Employee Kudos from Customers

I want to recognize Lecole from your Florida team for her outstanding customer service. She goes above and beyond she follows up, communicates clearly and gives all the information needed to resolve issues. She treats customers with genuine respect and kindness throughout the interaction. It's rare to get service this thorough and this human at the same time😁 and she deserves recognition for it. Thank you, Lecole, for making the experience so easy and pleasant.

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Comments

  • Tyleen_Z
    Tyleen_Z Posts: 1,131 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    Thank you for letting us know about the great service you got from Lecole! I was able to find your account using your community login and their information to send up the compliments for them.

    We appreciate you telling us how great she did!

    Also in case you are wondering I did edit your post to remove the employee's ID number as that is not something we prefer to have posted.

    -Tyleen

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