Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Zambria from FLorida

mbouffard2
mbouffard2 Posts: 1 Rookie
in Employee Kudos from Customers

The BEST customer service agent ever! We tried chat with no luck. Agent actually disconnected us and never tried to reach out. Called customer service and after going through the motions we were connected with Zambria. Within 5 minutes she had us up and running. Thank you so much for your kindness and patience and for helping us in our time of need, Zambria. We hope management will reward her and acknowledge for her excellent customer service!

Comments

  • Tyleen_Z
    Tyleen_Z Posts: 1,130 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I'm glad to hear that you had such a great experience with Zambia! I was able to locate your account using your community login and their employee information. I have forwarded up your compliments for her.

    We always appreciate hearing positive feedback! Thank you for letting us know what an asset she is!

    -Tyleen

Categories