Can't access nycap.rr.com email

brennan101

I cannot access my rr email. When I choose forgot password, it prompts me to get a verification code that is sent to meh email. ????

I can't get to my email! !!

James_M

Hi -

Take a look at this post and let us know if you are still having an issue accessing email:

https://community.spectrum.net/discussion/178341/a-message-to-customers-having-trouble-accessing-legacy-rr-com-and-roadrunner-com-email-accounts

Note that you can also log into your account and change the recovery email or add a recovery phone number.