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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

My modem went offline overnight for 4 nights

AVM
AVM Posts: 1 Novice
in Connectivity

We woke up Thursday Friday Saturday and Monday mornings to find out that our modem was offline. I unplugged and replugged the modem and router and it worked every morning. What could this be?

Answers

  • Unknown
    Unknown
    This content has been removed.
  • Katrina_L
    Katrina_L Posts: 177 ✅ Verified Employee Moderator

    @AVM Welcome to our community. We understand the frustration with the internet not working as intended. I am not seeing any issues with the connection. Are you using your own router?

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