Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Kudos for AJ and Ivy

13amanda
13amanda Posts: 1 Rookie
edited September 8 in Employee Kudos from Customers
I am trying to leave feedback for 2 exceptional employees in retention

AJ was exceptionally friendly and knowledgeable and gave me a deal I couldn't refuse! He definitely keeps your customers in at the last bastion of hope! He deserves a raise for all the money he keeps coming in.

Ivy also in retention was kind, knowledgeable and understanding. Even at the end of service she gives exemplary customer service.

And by now, you may have guessed, if I have talked to two rention specialists that I probably didn't stay. It was just due to the fact that my gamer son wanted the fiber optic service that someone else provided.

Comments

  • Lyn_T
    Lyn_T Posts: 813 ✅ Verified Employee Moderator

    Good evening @13amanda and Welcome to our Community Forums,

    Thank you for taking the time out of your day to let us know about your experience with AJ and Ivy. I will be sure to forward your feedback along. We will certainly miss you as a customer. If you ever reconsider or need our help, please don't hesitate in reaching out to us. Take care -Lyn

Categories