Tech was awesome

Tech named Brian in Syracuse NY.

I bought an old house and they must have put a TV in every inch of the house cause there were lines running everywhere, including old phone lines, that had been terminated and weren’t in use. The one active line was also basically outside on my porch. Normally I’d just run the active cable myself but there was SO much crap down there (splitters, repeaters, some I don’t even know lol) I didn’t wanna bring myself into an outage.

As a tech worker I understand how frustrating it is to clean up somebody else’s mess, especially if you’re on a time crunch for appointments. He didn’t complain but I KNOW it was probably super annoying.

He took that extra time to run one CLEAN line for me to my office and removed the phone lines entirely. Tremendous job I really appreciated him.

Comments

  • Renee_T
    Renee_T Posts: 1,133 ✅ Verified Employee Moderator

    Hello @iamdan

    Welcome to our community! Thank you for taking the time to let us know that Brian was so helpful. I have sent up your feedback so that he can be recognized as he deserves.