Excellent Customer Service from Ryan in Austin, TX

BobVanceRefrigerator
BobVanceRefrigerator Posts: 1 Rookie
in Employee Kudos from Customers

I wanted to recognize Ryan from the Austin, TX team, who helped me on October 12, 2026, with my internet bill. My promotional discount had expired, and Ryan took the time to review my options and find a much better rate with faster internet and a three-year price guarantee. He was friendly, patient, and professional throughout the call. I really appreciated his help and hope this feedback reaches him and his supervisor. Thank you, Ryan!

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  • Lyn_T
    Lyn_T Posts: 834 ✅ Verified Employee Moderator

    Good evening @BobVanceRefrigerator and Welcome to our Community Forums,

    Thank you for reaching out to us about your recent experience with our agent Ryan. I am so glad that he was able to help out and locate a better package plan for you that would meet your needs better. I have forwarded your feedback along to Ryan's support team for acknowledgement. If you need any further assistance please let us know. Take care -Lyn

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