Constant buffering and freezing of app on new Roku TV
We installed a new Roku smart TV after Christmas (TCL brand) and have had freqiuent and persisting problkems with the Spectrum TV app---freezing, buffering, error code RLP-1999 (unable to complete request). Other devices in the same room never have wi-fi signal problems. Other apps on the new TV work just fine, with no freezing, good picture quality, etc. A TV in another room that has a Roku stick has never had problems with the Spectrum app. As suggested by a TCL coustmer service rep, we've tried removing the app, powering off the TV, powering on, and reinstalling the app. Didn't help. Have checked signal strength on the TV and it says it's good. Any other ideas?