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HBO Max Launches Today! (Free With HBO) On Spectrum

Satch
Satch Posts: 6,303 Contributor
edited August 2022 in Spectrum Archives: 2020 - Present

Guys,

Today, HBO Max launches! This is a new streaming service, and to get it for free on Spectrum, you just need to subscribe to HBO. The thing is this is NOT just another HBO sub channel. Deals have been launched with many other companies like MGM, Warner Brothers, Hanna Barbara to provide a very extensive library of movies, series/sitcoms, and original shows. Other companies may be launching shows on the service as well. More info here:

https://www.hbomax.com/

 

If you already have HBO and an online Spectrum Billing Account, just log in to the site using that information. Contact Spectrum for any first year deals. So this might be a good time to at least try HBO for a year if you don't already have the channel to get HBO Max for free.

 

Satch

Best Answer

  • falcon04
    falcon04 Posts: 19 Participant
    Answer ✓
    Thanks for all your help. The problem was compatibility - both Samsungs were bought @ Costco. Although they were produced and sold within the time constraints for HBO MAX, they were in essence "last years models" on the cusp - overlapping the newer models which would work with HBO MAX. The newer models were way more expensive than the deep discount being offered for the ones I bought, and picture wise they were too close to bother. Hopefully, HBO will introduce apps to handle these sets, as I have a feeling that a huge number of potential customers have them, as Costco, Walmart, and Sams sold a bunch. ( sets: UN55J6201AF and UN40H5201AF ) BTW, your pics show the newer screens display, but a non-Smart remote. Source in my Smart remote only works for the external device input(s), and has no effect on the apps - which is whyI was confused.

Answers

  • James_M
    James_M Posts: 5,490 ✅ Verified Employee Moderator

    Thanks, @Satch ! 

     

    I added the app to my iPhone and Samsung TV and found the process pretty easy.  There is definitely a lot of great content! 

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  • falcon04
    falcon04 Posts: 19 Participant
    I have 2 Samsung SMART TV's, both of which get Amazon Prime and Netflix via their respective Apps, ( and have a huge list of other Apps available) - and are new enough to get more than I will ever need. BUT: I have an HBO subscription, and I have the Apps set to automatically update, but the HBO MAX App has not shown up yet - Only HBO GO is in the 100 + list when I list the video Apps. Am I doing something incorrectly or has Samsung simply not added the App to its list ? How did you do it? TIA
  • James_M
    James_M Posts: 5,490 ✅ Verified Employee Moderator
    @falcon04 wrote:
    I have 2 Samsung SMART TV's, both of which get Amazon Prime and Netflix via their respective Apps, ( and have a huge list of other Apps available) - and are new enough to get more than I will ever need. BUT: I have an HBO subscription, and I have the Apps set to automatically update, but the HBO MAX App has not shown up yet - Only HBO GO is in the 100 + list when I list the video Apps. Am I doing something incorrectly or has Samsung simply not added the App to its list ? How did you do it? TIA

     

    @falcon04 , 

     

    For HBO MAX on Samsung TV, the authentication is a two step verification process. You need to launch the app, then authenticate on a mobile device or laptop.   

     

    To get started,  select source, then search and enter HBO MAX.  You will get an alphanumeric code on the TV screen.  Then go to https://www.hbomax.com/ and sign in.  Select "sign in through TV", then follow the steps to authenticate.  Enter the alphanumeric code from your TV when prompted and you should be set.   Let us know if you have trouble logging in.  

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  • falcon04
    falcon04 Posts: 19 Participant
    I get all that, but the HBO MAX app does not show up in the list of available apps on my post 2016 Samsung Smart TV. Only HBO GO is listed if I search for the app. I already get HBO in my package from Spectrum. I have always started new apps via the TV interface, and I understand the 2 step process - in fact I successfully did this yesterday with HBO GO just to refresh my memory. How do I find the HBO MAX app ?
  • James_M
    James_M Posts: 5,490 ✅ Verified Employee Moderator
    @falcon04 wrote:
    I get all that, but the HBO MAX app does not show up in the list of available apps on my post 2016 Samsung Smart TV. Only HBO GO is listed if I search for the app. I already get HBO in my package from Spectrum. I have always started new apps via the TV interface, and I understand the 2 step process - in fact I successfully did this yesterday with HBO GO just to refresh my memory. How do I find the HBO MAX app ?

    @falcon04 , 

     

    Did you select source, then search and type "HBO MAX"? 

  • falcon04
    falcon04 Posts: 19 Participant
    (1) I don't have HBO NOW - get HBO direct from Spectrum as part of my cable package.I do have the HBO GO app loaded, FWIW. (2) I don't know what you mean by "source" - I'm going to the apps list via the Smart Hub on my remote. Perhaps Samsung has not updated their apps list - I have auto update on for both the TV firmware and the Smart Hub. I'll try to get thru to Samsung. ( Lord, please don't make me call Spectrum !!! )
  • James_M
    James_M Posts: 5,490 ✅ Verified Employee Moderator

    On your Samsung TV remote, source is on the upper right corner, opposite the power button.   After selecting source, select search (magnifying glass), then type in using the arrows of the remote to navigate the keyboard on the screen "HBO MAX"

     

    You can also check to ensure your TV is compatible at this link:  https://www.samsung.com/us/appstore/app/G16040006493

     

     

    Samsung remote.jpgselect-settings.jfif

  • Anony
    Anony Posts: 1 Newcomer

    I'm having trouble logging into HBO Max. I'm a Spectrum cable customer and subscribe to HBO. I've downloaded the HBO Max app to my Apple TV, gotten the onscreen alphanumeric code, and entered the code on the HBO Max activation website. But when I select Spectrum as my service provider, nothing happens. Eventually, there is a time-out error.

     

    I've tried this several times, on my iPhone, on my computer, using Safari, Chrome, and Firefox. The result is the same: nothing. Any ideas?

  • James_M
    James_M Posts: 5,490 ✅ Verified Employee Moderator
    @Anony wrote:

    I'm having trouble logging into HBO Max. I'm a Spectrum cable customer and subscribe to HBO. I've downloaded the HBO Max app to my Apple TV, gotten the onscreen alphanumeric code, and entered the code on the HBO Max activation website. But when I select Spectrum as my service provider, nothing happens. Eventually, there is a time-out error.

     

    I've tried this several times, on my iPhone, on my computer, using Safari, Chrome, and Firefox. The result is the same: nothing. Any ideas?

    @Anony , 

     

    Sounds like an issue with the website.  If you are still having an issue, I suggest contacting HBO MAX support directly on Twitter at https://twitter.com/HBOMaxHelp/

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  • ant
    ant Posts: 690 Newcomer

    Its iOS app says "Spectrum> App Unavailable -- To use this app, please sign in with your Spectrum TV primary account. Visit www.spectrum.net/hbomax for more info. ELI-1020". http://i.imgur.com/h9DgoFf.png for its screen shot/capture.


    It wasn't like that last week. Its web page says: "How to Watch

    Download the HBO Max app on your Apple or Android device, or visit from your browser. Just sign in with your Primary Spectrum account ID and password to get started."

    This is disappointing since I want to use my own account under the primary account. Smiley Sad

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