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Cloud DVR will only record Hallmark Channel movie as an "on demand" program

DWall
DWall Posts: 18 Participant
edited January 2023 in Spectrum Archives: 2020 - Present

We have recently started having intermittent issues trying to record some Hallmark Channel movies on the Spectrum Cloud DVR thru Apple TV. The movies will not record as DVR recordings but instead record as "on demand" movies, so that when you try to go back and watch them, the fast forward or search options within the program do not work? Is this a known issue, purposeful modification or something else. Is anyone else having the issue?

Answers

  • Renee_T
    Renee_T Posts: 987 ✅ Verified Employee Moderator

    Hello!

    Does this seem to only happen on the Apple TV or have you not tried either on a different device or though the website yet?

  • DWall
    DWall Posts: 18 Participant

    we don't have another device. Spectrum SOLD us the 3 apple tv devices. What device do you recommend if we don't use Apple? I haven't recorded from the website before. I can try to do that, but as I said, the problem seems intermittent, so I'm not sure if it works from the website that tells you much, unless it works on the web and the same program has issues from the device. We'll try that and see if there are any differences.

  • Unknown
    Unknown
    edited January 2022
    This content has been removed.
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