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cDVR Playback Issues

AshleyS
AshleyS Posts: 1 Newcomer
edited September 2023 in Spectrum Archives: 2020 - Present

I found a thread in Reddit that was older and had no solution. For the past week or so, my recordings will either freeze or keep jumping back to the same earlier spot in the show. I can’t even watch 10 seconds sometimes before it happens again. No problems with live TV, using AppleTV. It is the only device I’m using

I contacted support and did some troubleshooting and then they blamed me router and told me to contact the manufacturer. That is totally NOT the problem.

I have reinstalled the app, reset the modem and router, and done a factory reset on the AppleTV. This is unacceptable.

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