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How can I replace an outdated DVR?

roostrg
roostrg Posts: 4 Spectator

I have a Motorola 350 DVR that can only record 2 programs at once. This is arcaic compared to other receivers I have owned e.g. DirecTv and ATTUverse. I understand Spectrum has newer models (i.e. 210?) that (can record 4 programs simultaneously) are available in some states, but not in St. Louis Missouri. When will these models be available in Missouri? Or is there a DVR substitute for my Motorola 350 that I can purchase?

Best Answers

  • Unknown
    Answer ✓
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  • roostrg
    roostrg Posts: 4 Spectator
    Answer ✓

    Thanks for all the good information.

    FYI, according to the internet "Whats my guide - Spectrum" I have the 2 "Spectrum" remoted shown indicating I do have the "Spectrum Guide" plan. I guess I will have to wait for one of the "World" DVR's.

Answers

  • William_M
    William_M Posts: 1,614 ✅ Verified Employee Moderator

    Hi @roostrg, welcome to our community!

    Most of our DVRs only have 2 or 4 tuners. You are always welcome to exchange your DVR at a Spectrum store but we do not have a way to check current or future inventory. Please note when exchanging your DVR any currently recorded content will be lost.

  • roostrg
    roostrg Posts: 4 Spectator

    Our local Spectrum stores claim they only have the 2 tuner model. What is the model number for the 4 tuner DVR?

  • roostrg
    roostrg Posts: 4 Spectator

    I was told by Spectrum Tech Support that the 210 receiver also requires different software in the St Louis area. Is that true?

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  • Renee_T
    Renee_T Posts: 987 ✅ Verified Employee Moderator

    Hi All!


    I just wanted to add one more thing in here. We do also have World Boxes that are models 101 and 201. These ones would also not have the clock on the front, but some of these models would also be running our older ODN guide format so that they are available to customers who have not yet upgraded to a Spectrum Pricing Plan and are still receiving their legacy pricing package, since the Spectrum Guide is not compatible with the legacy packages. So if you are on an legacy pricing plan, but you would want to use a World Box, you would need to let the person at the counter know that you need one with the older guide to ensure you get one that is compatible with your service.

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  • Diverdan316
    Diverdan316 Posts: 47 Contributor

    Why not see about getting an enhanced DVR Arris 3600 with 6 tuners with 1TB storage that's what I have with Spectrum you would need to go to the Spectrum store & ask about it depending on availability you may get one

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