Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
Are Spectrum TV Package Names Changing? (Spectrum Select, Silver, and Gold)
Over at DSL Reports, a customer has mentioned that the Gold and Silver Package are gone. When I log into my account from here:
It shows correctly my Spectrum Silver Channels. What is gone is the ability to extensively filter channels by package level, and the message, "If you subscribed to CATV service before 1/17/2017, "click here."" which used to take users to their old TWC/BHN lineup if you were not on a Spectrum billing plan.
What has changed, and what has not? How will current subscribers on either legacy TWC/BHN plans or Spectrum Select, Silver, and Gold plans be affected?
Satch
Best Answer
-
Thanks for the question! As you pointed out, our cable TV and streaming product offerings are being updated. Our new Spectrum plans and pricing are designed to create a simpler experience for customers, and help them get the combination of services and content they want. We’re introducing these new plans throughout our entire 41-state service area by late spring 2022.
If you like your current plan, you can keep it or you can choose one of the new plans, whichever better fits your needs. Our simpler, modular Spectrum TV plans make it easy for customers to upgrade and perform other self-service digitally, including through the Spectrum TV App, which is compatible with smartphones, tablets, Apple TV, Roku, Xbox One, Samsung Smart TV and Chromecast platforms.
A quick clarification from your post, Spectrum Select is just one of the options available as your core TV service. Other available plans include Mi Latino Plan, TV Essentials and TV Choice 15. As you indicated, Spectrum TV is now streamlined to give you more choice: first, choose from among core TV options. Then, add any other services you want: premium channels, entertainment networks, sports, Spanish-language and international programming.
At this time, I don’t have information regarding specific channels or channel comparisons between different packages (ie. “Entertainment View” vs “Spectrum Silver”). I will forward this suggestion and provide an update if more information becomes available.
Thanks again!
5
Answers
-
Hello again, it's been a long time!
I sort of remember those legacy billing deals from the previous decade had a limited life, to expire after about 36 months., and I think the calendar has run out. I'm sure Spectrum is happier maintaining a single unified pricing and discount structure for old-timers (us) and newcomers alike.
2 -
This content has been removed.
-
This content has been removed.
-
(Posting a second time for better conversation continuity)
Satch –
Thanks for the question! As you pointed out, our cable TV and streaming product offerings are being updated. Our new Spectrum plans and pricing are designed to create a simpler experience for customers, and help them get the combination of services and content they want. We’re introducing these new plans throughout our entire 41-state service area by late spring 2022.
If you like your current plan, you can keep it or you can choose one of the new plans, whichever better fits your needs. Our simpler, modular Spectrum TV plans make it easy for customers to upgrade and perform other self-service digitally, including through the Spectrum TV App, which is compatible with smartphones, tablets, Apple TV, Roku, Xbox One, Samsung Smart TV and Chromecast platforms.
A quick clarification from your post, Spectrum Select is just one of the options available as your core TV service. Other available plans include Mi Latino Plan, TV Essentials and TV Choice 15. As you indicated, Spectrum TV is now streamlined to give you more choice: first, choose from among five core TV options. Then, add any other services you want: premium channels, entertainment networks, sports, Spanish-language and international programming.
At this time, I don’t have information regarding specific channels or channel comparisons between different packages (ie. “Entertainment View” vs “Spectrum Silver”). I will forward this suggestion and provide an update if more information becomes available.
Thanks again!
2 -
If you really wanted to give customers more choice, then there would be an option of a la carte OR at least the option of choosing a Gold everything plan with all the premiums etc. For some people that is and would be the better deal. Why does it have to be either/or?
And to really be forward looking, such a bundle would also include access to other streaming services such as Peacock, DisneyPlus, Paramount Plus, Apple TV etc. Some people want to pick and choose everything, some people would prefer to pay one flat fee to access everything. That would be real choice and then one would really see how many people prefer what.
2 -
Hello and thank you for your feedback. We can certainly forward up the feedback for you.
As for access to the streaming apps that is up to the networks themselves. For example HBOMax is included with anyone who subscribes to HBO through us. But with Discovery+ you would need to subscribe to it separately even if you get Discovery through us. We do not get the say in what those third party channel apps decide to offer.
-Tyleen
3 -
We really need an online simple way to compare current TV plan and the new TV plans to see the differences like channels and prices. In the old system, we could see the differences between silver and gold. Unless I missed it.
1 -
This content has been removed.
-
Satch, my https://www.spectrum.com/policies/rate-card doesn't the old show silver and gold plans before 3/22/2022:
"STARTER TV $28.00
ESSENTIAL TV (includes Starter TV and selection of 40+ cablenetworks) $55.49
STANDARD TV (includes Starter TV) $73.99
PREFERRED TV (includes Starter TV, Standard TV, Variety Pass) $67.49
VARIETY PASS $10.00
VARIETY PASS PLUS $8.00
HD PASS $8.00
SPORTS PASS $12.00
MOVIE PASS $12.00
TV EN ESPAÑOL $8.00
TV EN ESPAÑOL MAS $8.00
FAMILY CHOICE $12.99
NUESTRA TELE BASICO (Includes Starter TV and TV Español) $35.49
EL PAQUETAZO $45.49
PREFERRED TV EN ESPAÑOL
..."
1 -
This content has been removed.
-
Satch: Currently, silver package. ODN, yes. Weird/Odd, I know. I typed in the exact address too from that link since I wanted to see the regular prices.
1
