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Anyone been having problems with TBS channel

Diverdan316
Diverdan316 Posts: 47 Contributor

My TBS HD channel has been messing up with the picture should I call spectrum & ask them I just rebooted the dvr box unscrewed the coax cable & unplugged it took out the HDMI cable & still doing it after I started it back up

Answers

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  • Diverdan316
    Diverdan316 Posts: 47 Contributor

    I called them yesterday & they told me no reported problems with the channel & the representative she tried codes to the box that would fix picture problems & she told me that the codes she tried the box I have didn't respond to them so she said if it didn't respond to the codes then it's my box that's the problem

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  • Diverdan316
    Diverdan316 Posts: 47 Contributor

    Ok well I just swapped out my dvr box for another one marked by the end of July 2022 & my tbs channel is still having problems with the picture messing up. I will call Spectrum today on the phone & ask them more stuff over the phone & yes the new box I got last night did a software update So it's got to be something that's causing the channel to mess up & like every other channel dosen't act up like my tbs channel I've checked what I could but it's very odd because at the beginning of July 2022 & before that from June & back from this year it was fine no problems thanks again

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